Front Of House
Sayer Street, Elephant & Castle
Salary £8.40 - £11.50p/h DOE
-
Greet and escort customers to their tables
-
Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
-
Prepare tables by setting up linens, silverware and glasses
-
Inform customers about the lunch specials
-
Offer menu recommendations upon request
-
Take accurate food and drinks orders, using a POS ordering software and order slips
-
Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
-
Communicate order details to the Kitchen Staff
-
Serve food and drink orders
-
Check dishes and kitchenware for cleanliness and presentation and report any problems
-
Arrange table settings and maintain a tidy dining area
-
Deliver checks and collect bill payments
-
Carry dirty plates, glasses and silverware to kitchen for cleaning
-
Meet with restaurant staff to review daily tasks
-
Follow all relevant health department regulations
-
Provide excellent customer service to guests
Requirements
-
Proven work experience as a Waiter or Waitress are desirable
-
Basic maths skills
-
Attentiveness and patience for customers
-
Excellent presentation skills
-
Strong organisational and multitasking skills, with the ability to perform well in a fast-paced environment
-
Active listening and effective communication skills
-
Team spirit
-
Flexibility to work in shifts